Fundamentals of Operations Management

This course is concerned with the design of systems to produce goods and services and the operation of those systems. It discusses relationships within the company environment particularly with marketing and product design. Topics to be covered include facilities planning, TQM, cost analysis, project planning, and operations resource management.

 

Session 1

Operations Management Overview

Session 6

Facility Selection and Layout

Session 2

Transforming Customer Needs

Session 7

Ordering Systems

Session 3

Design and Selection of Processes

Session 8

Distribution Systems

Session 4

Design and Selection of Processes

Session 9

Process Improvement and Optimization

Session 5

Facility Selection and Layout

Session 10

TQM and the Supply Chain

 

 

Session 11

Organizational Improvement Methods and Performance Measures