Fundamentals of Operations Management
This course is concerned with the design of systems to produce goods and services and the operation of those systems. It discusses relationships within the company environment particularly with marketing and product design. Topics to be covered include facilities planning, TQM, cost analysis, project planning, and operations resource management.
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Session 1 |
Operations Management Overview |
Session 6 |
Facility Selection and Layout |
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Session 2 |
Transforming Customer Needs |
Session 7 |
Ordering Systems |
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Session 3 |
Design and Selection of Processes |
Session 8 |
Distribution Systems |
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Session 4 |
Design and Selection of Processes |
Session 9 |
Process Improvement and Optimization |
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Session 5 |
Facility Selection and Layout |
Session 10 |
TQM and the Supply Chain |
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Session 11 |
Organizational Improvement Methods and Performance Measures |